Privacy Policy

Last updated: January 4, 2025

This Privacy Policy describes how Goodgenius (the “Site”, “we”, “us”, or “our”) handles personal information when you browse our website, use any features we provide, place an order, or contact us in connection with the website (together, the “Services”).

In this Privacy Policy, “you” and “your” refer to anyone whose information we process through the Services, including customers, visitors, and other individuals.

By accessing or using the Services, you acknowledge and agree that we may collect, use, and share personal information as explained in this Privacy Policy. If you do not agree, please discontinue use of the Services.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our operations, technology, legal requirements, or business practices. When we publish updates, we will post the new version on the Site and change the “Last updated” date. Where required, we will provide additional notice or obtain consent.

How We Gather and Use Personal Information

We collect (and have collected during the last 12 months) personal information from several sources, depending on how you interact with our Services. We use personal information to operate our business and Services—for example, to process orders, provide customer support, maintain site functionality, improve our offerings, comply with applicable laws, enforce our terms, and protect our customers, our company, and the Services from misuse or fraud.

Categories of Personal Information We Collect

“Personal information” means information that identifies you, relates to you, describes you, or can reasonably be linked to you.

Information You Provide to Us

  • Contact information (e.g., name, email, phone number, shipping/billing address)
  • Transaction and order details (e.g., items purchased, shipping details, payment confirmation, order-related communications)
  • Account details (e.g., login credentials if you create an account)
  • Shopping interactions (e.g., items viewed, saved, added to cart, or purchased)
  • Support communications (e.g., messages you send to us)

Information Collected Automatically We and our partners may collect device and usage data via cookies/pixels, including:

  • Device identifiers, device type, OS
  • Browser type/language/settings
  • IP address and inferred/approximate location
  • Referring URLs and traffic sources
  • Pages visited, time on page, clicks, navigation patterns
  • Engagement with emails/ads/site content

Information We Receive from Third Parties We may receive information from:

  • E-commerce platform providers (including Shopify)
  • Payment service providers
  • Logistics/shipping/fulfillment partners
  • Analytics/marketing partners

How We Use Personal Information

  • Operate and deliver the Services: process payments, fulfill orders, manage returns (where applicable), provide support
  • Marketing & promotions: send marketing emails/SMS where allowed; measure and improve campaigns
  • Security & fraud prevention: detect suspicious activity and protect the Services
  • Service improvement: improve products, site performance, and customer experience

Cookies and Similar Technologies

Cookies help the Site function and perform analytics. Shopify cookie policy:
https://www.shopify.com/legal/cookies

You can manage cookies in your browser settings. Blocking cookies may affect site functionality.

How We Share Personal Information

We may share information with:

  • Vendors/service providers (hosting, payments, fulfillment, support, analytics)
  • Advertising/marketing partners (ad delivery/measurement)
  • Professional advisors (legal/accounting/compliance)
  • Authorities where required by law or to protect rights/safety/security

We do not sell personal information for money, though some disclosures may be considered “sharing” under certain laws.

Children’s Privacy

The Services are not directed to children, and we do not knowingly collect personal information from children under 13 (or the minimum age required by law).

Data Retention

We retain personal information as necessary to provide the Services, comply with law, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or object/restrict processing of your personal information, and opt out of marketing.

International Data Transfers

Your information may be processed outside your region. Where required, we use appropriate safeguards.

Contact Us

Good Genius International Limited
1214B, Tower 2, Cheung Sha Wan Plaza
Cheung Sha Wan, Kowloon, Hong Kong
Email: service@GoodGeniusofficial.com